Over the Internet Live Support 


Remote Application 1
  • Download AnyDesk
  • If Possible choose run Application
  • Wait for the application to download to your computer.
  • Open the application
  • The program will look like this
  • Give the 9 digit ID to the support technician. (in the box with blue text)
  • You can close the support session at any time by clicking on the X at the top right of the program.

 

Remote Application 2
  • Download AeroAdmin
  • If Possible choose run Application
  • Wait for the application to download to your computer.
  • Open the application
  • The program will look like this
  • Give the 9 digit ID to the support technician.
  • You can close the support session at any time by clicking on the X at the top right of the program.


Remote Application 3
  • Download Ammyy Admin
  • Wait for the application to download to your computer.
  • Open the application
  • Allow the application to make changes to your pc
  • The program will look like this
  • Give the 8 digit ID to the support technician.
  • You can close the support session at any time by clicking on the X at the top right of the program.